Privacy & Data Policy
Last Updated: December 2025
At Katherine Alaina Psychotherapy & Counselling, I believe in transparency and the protection of your personal space; both in therapy and online. This policy explains how this website handles your data.
1. Website Analytics & Visitor Data
To better understand how visitors find my services and to ensure the website functions smoothly, this site collects personal data via Squarespace Analytics. This includes:
Device Information: Your browser type, network, device, and IP address.
Navigation Details: The pages you visit, how you scroll, internal links you click, and the search terms you use on this site.
Referral Data: The web pages you visited immediately before arriving here.
This data is shared with Squarespace to help me analyze site traffic and improve the user experience. Squarespace analyzes this data in a de-personalized form to protect the platform and its users.
2. Cookies
This website uses cookies (small pieces of text downloaded to your device) to help the site run effectively and securely.
Necessary Cookies: These are always used to allow Squarespace to securely serve this website to you.
Analytics Cookies: These are only used when you acknowledge our cookie banner. I use these to view site activity and traffic patterns to ensure my resources are reaching those who need them.
3. Communication & Webforms
When you submit information via a webform on this site, I collect the data requested (such as your name and email) so I can respond to your inquiry.
Storage: This data is shared with Squarespace for website services and stored securely via Google Workspace for administrative tracking.
Confidentiality: Please note that while these forms are secure for general inquiries, they are not intended for the transmission of sensitive clinical or diagnostic information.
4. Community Features (Blog & Likes)
If you choose to engage with my blog content:
Comments: I collect your name (displayed publicly), your email (optional, for reply notifications), and your URL.
"Likes": To prevent duplicate likes and ensure site integrity, I collect data about your browser, network, device, and IP address when you interact with a post.
5. Professional Services & Third Parties
To provide a beautiful and functional experience, this site uses Google Fonts. To render these fonts correctly, these third parties may receive information about your browser, device, and IP address.
6. Important: No Clinical Data Collected on This Site
This website is a tool for information, education, and initial contact. No clinical data or Personal Health Information (PHI) is collected, transmitted, or stored through this website.
Initial Inquiries: Information submitted through webforms is for the purpose of scheduling and general inquiries only.
Clinical Records: All clinical documentation, intake forms, and session notes are managed through a separate, dedicated, and PHIPA-compliant practice management platform.
Sensitive Information: To protect your privacy, please do not include sensitive health details, diagnostic information, or trauma histories in webform submissions or standard emails.